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Showing posts with label tradeshows. Show all posts
Showing posts with label tradeshows. Show all posts

Friday, May 13, 2011

National Stationery Show 2011 Coverage


Don't miss all of the sneak previews and show coverage over at the Crow and Canary blog! I'll be co-piloting for Carina to keep her 2011 coverage website packed with up-to-the-minute goodies. You can also stay in the loop over on the Crow & Canary Facebook page.

Friday, July 17, 2009

New Card Designs: Halloween, Christmas, and More

I am very excited to announce the new series of designs for my Owen Says greeting card line.
#A1-925XMAS "Abominable Christmas"
The entire line is available to order this weekend at the California Gift Show in the LA temporary showroom or in my online catalog. Crow and Canary representation is in Booth No. 807. View more of my new cards or Read the LA MART sneak peek on the Crow & Canary blog.

#A1-921XMAS "PEACE + LOVE" #A1-917 "dare to dream" creepy elf creepy boy #A1-924 BLANK #A1-916 BLANK #A1-926 "love mummy" #A1-911TY "Thank You" #A1-903 BLANK #A1-901 BLANK

Monday, May 11, 2009

National Stationery Show - Hot topics: Press Kits, WiFi, and Taking Payments

 via @CarriePony
Who's doing press kits for #NSS? How many are you bringing?

   via @emmajCARDS
QUESTION #nss- Is there WiFi in Javits? Can we bring laptops?

via Denise
What is your opinion on payment....since we are small....we do not have the ability to do credit cards....do buyers....write checks there....what is the protocol on that....or do they make an order....then send payment? 


My Replies~

Press Kits
I suggest bringing as many as you can create, if that is 5 or 25! Keep a few in your booth because inevitably you will find an opportunity to hand them out. In the past I have have brought 15 or so (the most I had time to put together) and they were always gone when I returned to the Press Room to see if any were left behind. Drop them off early, because everyone always has a list of last minute to-dos in the morning. I cannot claim to be an expert on Press Kits, but I have dug up a few links that are helpful from the always resourceful Design*Sponge Blog:

Internet Access
The Javitz Center does have Wi-Fi Internet access.. for a price. I found it slow. My hotel wasn't much better. Between the two I wished I had an Internet enabled phone and went immediately out and bought one when I got home.  Now I couldn't live without it, my phone is my second computer, my camera, my everything. {sigh}

Payments
Buyers will expect to write the order at the show only. Payments are handled later. The buyer will either provide you a credit card number (to be run at the time of shipment) or request NET 30 terms to be paid by check. When providing terms, an Invoice should be included in the package at the time of shipment-with the terms starting from ship date. Another option is COD (check on delivery), and it is worth noting that there are extra fees associated with COD--so make sure you include that in the shipping charge on the Invoice. If you are running a "Free Shipping show special", my policy is that extra fees, rushed shipping, international shipping do not qualify.

I cannot urge everyone enough, get setup to take credit cards. It is much easier than you expect and the fees are worth it to protect you and ensure payment. Cashflow in a small business is fragile, and to accept a credit card for an order means that you charge the card BEFORE you ship the product. If the credit card doesn't go through, you don't ship the product. Then you never have to worry about trying to get payment later--because you already have it. There are many credit card merchant services out there, and as long as you can enter and run the credit card without the other party having to confirm anything (sorry, no PayPal), you are good to go. I'm sure others can suggest some services they use. I use Authorize.net and accept only Visa and Mastercard (not AMEX). 

Of course the devil is in the details, and in this economy it is not uncommon to have at least one instance where the credit card will not go through and the store does not respond to you... kind of a "back door" way of canceling orders. So my reps always tell me to fill immediate orders as soon as possible after a show--first to charge gets the order. Sounds terrible I know... but it is a lot better than sending product with terms and never getting paid and having to spend countless hours being frustrated and making unpleasant phone calls. Don't be surprised to get orders that are months out from the ship date. Do not ship these orders early or charge their cards more than a few days prior to their requested ship date.


Got a question or a great suggestion? Contribute in the comments below or chat me up on Twitter! 
@owensays 

Saturday, May 09, 2009

National Stationery Show - Pre-Show New Vendor Question & Answer

Denise asked- 
First timer this year at the show....alot to do....but does anyone have advice on how to handle the shipping cost associated with a sale. Do you just set pricing...Order $25.00- $50.00...shipping fee is $10.00 for example. Any help on this would be so great! Thanks.

My answer- Hi! Thanks for stopping by and reading my blog! Different companies are allowed to handle this differently, however there are some trends that buyers like to see at the show- normally I would add the cost of shipping regular ground (via any carrier) to the invoice BUT during the show I have had success with a "show special" that offers free shipping on orders that meet a minimum order amount (usually between $100-250 dollars depending on the what most of the items cost. It is important not to price out small stores that will be loyal customers and in this economy high minimums are frowned upon b/c it is the one place where people can be flexible. I hope this helps!

Denise replied-
That is great advice...thank you so much. I read your blog every day and it has been a HUGE help to me. I week out..and piecing things together..already finding mistakes in our ideas but the beauty of that is learning you can manage....HOPEFULLY! Do you allow other vendors to visit your booth.....or is that frowned apon. I love looking at all the great things out there and how talented people are...it is amazing. If so..I hope to meet you....know it or not...you are really helping first timers like me....looking for any help...any guidance....it is great! Thanks, Denise

I am very excited that my postings have been useful. I remember that it was helpful "strangers" that answered a lot of my questions in the beginning. The show process was something I could never have planned for in a vacuum! I love to meet other vendors and I have even had extensive discussions with lines that directly compete with mine about the challenges that our businesses share. However, just as often I encountered unfriendly folks.. like in life, not everyone is into making friends. It is expected that you will never enter another vendor's booth without permission. I usually hover on the outside to start a conversation and see if they seem receptive.
Having long missed Summer Camp, this is a close second with a Science Fair competitiveness about it. Don't miss walking the Licensing show and The Supply Side as well. 

Sunday, March 29, 2009

Talk Back: The National Stationery Show buzz on Twitter

Exhibitors, journalists, and stationery enthusiasts are chatting #NSS--sharing resources and looking to each other to get prepared. Conversation on Twitter includes honest "new-school" jitters, exhibitors looking for advice + opinions as they prepare, and journalists reminding everyone of their upcoming submission deadlines and hot topics.

Click any of the tweets above to follow or reply to the original Twitter author. Read the newest #NSS posts on Twitter.

Contribute to my ongoing National Stationery Show Tips and Tricks for Exhibitors! Add your comment in response to my question below.. Or suggest a topic or ask your own question. 

Question: As an #NSS exhibitor, what did you wish you'd known in advance?

Wednesday, March 25, 2009

Tips for exhibiting at trade shows

This week I'm excited to share some images from my booth at the National Stationery Show 2008 along with tips, ideas, and links to further examples.
image for blog
Let's talk signage- 
  • The obvious: Your company name and logo should be large and legible. The materials don't have to be fancy - my sign was made using foamcore, razor blade, tissue paper, and tape.
  • The hidden detail: Often it is difficult for buyers to find the booths they are looking for in a sea of people. Don't make it more difficult.  Include  a sign with your booth number that can be seen from the aisle. 
  • The "uh-oh": What happens if your sign arrives damaged? Have a backup plan and easy access to your graphic files in case you need to come up with something quick.
Booth, tabletop display, & sign
Booth walls and lighting-
  • The Mainstay: White foam core is the cheapest hard-scape choice and sometimes all that's in the budget. Draw, paint, or paste things on it.
  • The Secret Sauce: Order the extra pole that goes across the front of the booth. Including some lights across the front increases illumination and is worth the expense.
  • Take a tip from retail: Displays should be easy to see without buyers having to bend over or look down or around crowds of people.
Examples of clever build-outs using variety of materials: Two Trick Pony, Hello Lucky, Cielo Blue, Tiselle, Pancake & Franks
birthday wall
wall of chaos
The first couple of times I participated in shows my cards were removable. I ended up spending a lot of time readjusting everything and being fussy. This last time I attached the cards to the walls. Still, a few people tried to remove them, so I'm glad I had some extra tape around during the show. The craziest moment was when a guy turned to me and said "I just don't understand, what is somebody supposed TO DO with these? .. Frame them?" As I try to body block him to prevent him from pulling more items off the wall, I responded: "Sir, this is a stationery show and this is a greeting card." He blinked twice and I'm sure he was still confused. Click on any of the photos above to visit Flickr for thoughts and details.

In a nutshell-
The Good: I ate all my meals at the crepe cart (inside) or the hotdog cart (outside)
The Bad: My electrical outlet was put in the wrong place and when I requested it be fixed, I was essentially blackmailed into signing a document authorizing the electrical people to charge me for something they refused to estimate up front. Thankfully it was less than $50.
The Ugly: Kinkos in the Javitz charged $.83 for a color copy and I spent a fortune making extra copies when handouts went fast.
The Crazy: I bought a cheap bubblejet printer and had it shipped to my hotel.
The Totally Insane: I was on my own during breakdown and was overwhelmed from hunger and sleepiness. I decided to flee the chaos and come back later. Thankfully I packed up all of my samples and order forms, etc. and took them with me in my trusty rolling suitcase ... because when I got back there was nothing left besides my floor and a string of lights. It was like the scene where the Grinch steals Christmas. All my props and even the shipping container were GONE. Being fully responsible and obviously naive, I have forced myself to shrug this off and am thankful nothing irreplaceable was lost. Bye bye ceramic deer. I will miss you most of all.

My next post will touch on what materials are needed for the show (order forms, catalogs, pricing, pr kits, etc.) and some cost saving tips. I'll also quickly cover some of the basics - how stores place orders, methods of payment, etc. Check out
my recent tweets for a sneak peek at a few of these tips.

Saturday, February 07, 2009

NYIGF - more links

These miniature concrete buildings by Pull+Push and a lot of other fab gift show coverage and photos on apartment therapy.
Design Sponge always has excellent coverage:klein reid + soda + and esque
dermond peterson and utility canvas
austin press
eastern accent
dfc design
jonathan adler
kleinreid

Friday, February 06, 2009

NYIGF Winter Show Coverage

Blue Barnhouse's blog coverage included Hello Lucky's booth as well as other talented and fantastic lines.
 
Photo by Blue Barnhouse Links: show | setup

coverage from other vendors

misc
There is some legislation coming down that affects children's products and was a hot topic at the show


Sunday, June 08, 2008

How-to: Start a stationery line

So all the images from my booth at that National Stationery Show are currently hostage on a mini disk the size of the tab you pull off a soda can. Carina and I found ourselves comically entangled between this and the series of slots on my laptop and the tiny disk was the wrong size each time. Drat technology! It reminded me of the time my dad told me the story about how one of his customers folded up a large floppy disk and inserted it into the [new] smaller slot. These days a large floppy works better as a fly swatter and a Mini-Cooper could fit inside the trunk of the average 70s family sedan. There are a few photos from my camera phone including this self portrait of me trying to be all NY serious in black sunglasses and a trenchcoat. I digress...

Back to the point. While hostage negotiations continue with the camera memory stick I thought I would address an issue that came up a lot during show-- what does it take to start a stationery line? Designers and students and artists were bursting from the isles with questions. New exhibitors showed up in force and many of them were fresh in the business and were depending on the contacts they made at the show to push them into the next phase. (The National Stationery Show [NSS] even organized a first-time exhibitor mentor program this year.)

From the design stages, to sample production, to sales, there sure are a lot of details. Once this train leaves the station it does not stop. I arrived at the NSS with questions to be answered, new envelope vendors to track down, reps to meet, and a hopeful disposition that by the end of the show the kindness of stangers would alleviate some of the struggles I face as my business grows and I amass more questions, new needs, and ever looming challenges.

The National Stationery show is like walking into a gianormous mall occupied with closet-sized freestanding stores filled with every single possible stationery item you might ever want. It is a sea of people and product and you can never see from one side to the other. Now imagine that the mall is at capacity and every tiny store is vying for the the attentions of a throng of buyers who are there to visually take-in, digest, and make decisions in a short amount of time (often in only one day). Packed with every product available you can quickly see that it could not be easy for buyers to determine their wants/needs months from now--yet they have to--and oftentimes commit. (Photo is of the awesome Ugly Dolls booth at the show.)

Where to even begin? I realize as I type this that there are going to have to be many postings in order to be comprehensive on the subject. So stick with me if you were one of those folks walking the show this year or even if you just think about it sometimes while you sip your coffee. This is a big industry and I can only account for my little piece and will do my best to point in the direction of other resources. I too am always in a process of education and evolvement. Shout out to my friend Ryan (see photo) for helping me lay the floor in my booth and keeping me in good conversation, art, and a few libations.

PART 1 - Information is key
My first suggestion is to go to as many tradeshows, craft-shows and the like that you can and decide what directions you are interested in. Go on the Internet and bookmark bookmark bookmark. Put together an idea file for your doodles and an inspirational file of industry notes--examples of lines you covet and companies you respect, printouts, etc. Define why you like these lines and companies and why you have chosen them -- do not decide to be like them, just define what they are doing impressively. For example, let's say you love letterpress and really want to start a letterpress-centric line. This file should not only include letterpress companies-- it should include other types of companies that have quality product, packaging, marketing, lettering, labeling, what-have-you. If you like it enough that it has made it into the file then there is a reason. Identify what it is.

Figure out exactly what you want out of this. Do you really want to run your own business and be responsible for so many things or do you want to develop products and put those responsibilities into the hands (and the bank accounts) of others? This is not an easy business. It is a competitive business. This is my perspective as a wholesaler who sells only to stores (business-to-business) and without a lot of experience in the craft festival circuit where items are sold directly to the individuals who will enjoy them. So eventually these postings will wander from the art and production side to a sales side that is skewed towards participation in trade shows and the use of sales reps.

One thing you will have to get accustomed to if you are serious is spreadsheets. Some day soon you too will find yourself staring at a series of numbers that represent how many single cards you have to sell each month to equal the total from all the other boxes that represent materials, labor, overhead, and if you are lucky, owner's take. Of course this is gross simplification of how many boxes there are on that spreadsheet, which is actually about a million different spreadsheets... I took some business classes at night. I still have nightmares about spreadsheets and insurance. You will too.

So start wandering around and checking things out. Here are some links to get started with your files. None of these links are endorsements, just good jumping off points. On the show websites you can see photos, links to exhibitor websites, do searches and more.

A few of the larger tradeshows:

Other:
The Supply Side (find paper, envelope and packaging suppliers here)

Blogs:

Tuesday, May 27, 2008

NY Brings New Friends

The National Stationery Show was a blast and I loved making some new friends along the way.. Especially Portland's best Darkhorse ladies Erica and Liby who I had the pleasure of sharing an Indian dinner and a bottle of wine and a long flight home. More on the show and the never-ending support of Carina as well as some photos and thoughts soon.

Copyright 2009 Jennifer Erts unless another artist credited. Do not copy, reproduce, reuse, modify any of the content or images from this site without permission.